Edwards made the remarks during a speech to a receptive audience in his home state at the University of North Carolina at Wilmington.

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"The advice that has been given to managers you should have another person in the room, you should focus on the positives may be driven by the legal department, " says Matthew Wood, a co-author of the study and an assistant professor of management at the University of North Carolina, Wilmington.

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"There did not seem to be a great deal of coordination by high schools or donors to ensure that there wasn't a great deal of overlap, " says Mark Williams, founder and president of the Center for Higher Education Support Services, recalling his five years as a financial aid administrator at the University of North Carolina at Wilmington.

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