There are many ways to get feedback from users during the design process. These include usability testing, cognitive walkthroughs, group walkthroughs, on-site observations, and heuristic walkthroughs.

在设计过程中您可以通过多种方式来得到用户的反馈，包括可用性测试，认知走查，群组走查，实地观察以及探索式走查等。

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These evaluations include usability testing, a variety of products, order (and return), and a series of by phone, e-mail and live chat with customer service representatives to interact.

这些评价包括可用性测试、多种产品的订单（和返还），以及一系列通过电话、电子邮件和实时聊天与客户服务代表进行的互动。

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