People get caught up in looking for the immediate benefit to themselves in many situations and don't initiate that generous first step of offering their own help or service first.
陷入困境中的人们在各种环境中寻找对于自己及时的帮助并且他们没有开始实施他们绝大多数工作性质的自助和服务的第一步。
Secondly, they should stick to their posts, offering good service, satisfying any reasonable needs and being ready to help those in difficulty.
其次，他们应该监守岗位，提供优质服务，满足任何合理的需要，乐于帮助有困难的人。
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