2: Service oriented, customer oriented with pleasant personality, A courteous manner, patience, care & concern.
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One seeing a man in ceremonial attire or a blind man, even though familiar, always assume a courteous manner.
看见穿着盛服的过官员或盲人，即使很熟悉，必定以礼貌相待。
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
专业有效礼貌的处理客人和员工询问；对于尚未有即时的解决办法的投诉，必须及时汇报。
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
礼貌而高效的处理顾客和员工的提问，在适当的时机汇报投诉和问题，并及时回馈。
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