Justice Stephen Breyer said that in today's world, aregisteredletter is worse than ordinary mail, noting that "we don't all have butlers at the door" and asking why the U.S. Post Office can't be more flexible, like Federal Express.
The EEOC did not issue the complainant a right to sue letter until five years after the complaint had been registered, and it was only around that same time that the EEOC finally notified Propak it should prepare to defend a class-action rather than individual suit.