Sometimes small firms can outdo big business when it comes tocustomer care.
在顾客服务方面,有时小企业可能优于大企业。
《牛津词典》
2
Unearned fees are money a business collects from a customer up front for services the company has yet to perform.
未得费用是企业从客户那里预先收取的公司尚未执行的服务的费用。
3
For example, the language used to describe what a customer is and how to categorize a customer is often business-specific, and it might differ between company divisions.