As a customer service engineer, the main work as follows: 1. The quality of the client state to collect, analyze unusual cause of the problem and feedback to promote the improvement of the factory;
3
让每个人都参与进来:尽可能让你的管理层,创始人,工程师,产品经理和客服人员参与到销售流程当中来。
Involve everyone: get as many of your executives, founders, engineers, product managers, and customer-service folks involved in the sales process as possible.