It proposes several strategies to improve economy hotel's capabilities of customer knowledge management.
提出了经济型酒店提高客户知识管理能力的几点对策。
It introduces the research background, significance, home and abroad research status of customer knowledge management, and defines the key concepts and related theories.
主要介绍了本文的研究背景、研究意义、以及客户知识管理理论的国内外研究现状，并对主要概念和相关的理论作了界定。
Therefore, the search on the construction of the model of customer knowledge management and its relationship with organizational performance become the popular research focus.
因此，探寻客户知识管理的模型及其对企业绩效提升的影响便成为了学术界所热衷的研究课题。
The creative model of customer knowledge management (CKM) in this text mainly includes two components: main activities and auxiliary activities of customer knowledge management.
本文创造性的构建了客户知识管理(CKM)模型，该模型主要包括两个组成部分：客户知识管理的主要活动和辅助活动。
Research results will help enterprises to carry out the implementation of customer knowledge management, and to provide a theoretical guide.
研究成果将有助于企业开展实施客户知识管理，并为此提供一定的理论指导。
Research results will help enterprises to carry out the implementation of customer knowledge management, and to provide a theoretical guide.
研究成果将有助于企业开展实施客户知识管理，并为此提供一定的理论指导。
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