Problem and incident management systems along with problem determination and troubleshooting utilities should provide a sufficient configurable level of information at all levels of your architecture.
问题与事件管理系统，以及问题判定与检修工具，应在架构的各个层次提供充足的可配置的信息。
Is there a good flow of information from Incident Management into the Problem Management process?
从事件管理流程到问题管理流程是否有良好的信息流？
Is there a good flow of information from Incident Management into the Problem Management process?
从事件管理流程到问题管理流程是否有良好的信息流？
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