My point is this Janie and many thousands like her offer virtual support in a wide variety of fields with the same professionalism you would expect from any highly-skilled traditional employee.
It began innocuously, in the early 2000s, when businesses started to realize that highly skilled jobs formerly performed in-house, by a single employee, could more efficiently be crowd-sourced to a larger group of people via the Internet.
While these systems take away from managers some aspects of the employee performance review process, they also create a much more skilled and better-liked group of managers.
The system for hiring or transferring in skilled foreign nationals is highly regulated and often involves months of uncertainty both for the employee and the employer.