Do we really need a user researcher?

我们真正需要的用户研究员呢？

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A good user researcher can be your eyes and ears.

一个良好的用户研究员，可你的眼睛和耳朵。

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And for anyone building consumer-facing products, I highly recommend working with a user researcher from the very beginning.

任何建设面对消费者的产品，我强烈建议从一开始就与用户研究员的工作。

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Jane Leibrock, whose title at Facebook is user experience researcher, says it was about a year ago that she noticed people were complaining about "clutter" in their feeds.

NPR: As Facebook Matures, Is It Losing Its Edge?

The focus groups led to several changes, including a line down the center of the screen to clearly delineate different points in time running vertically, said Jackie Cerretani Frank, a user experience researcher at Facebook.

WSJ: Facebook's New R&D Machine

No one has perhaps been as influential on the current generation of user experience (UX) designers as Stanford researcher BJ Fogg.

FORBES: Stanford's School Of Persuasion: BJ Fogg On How To Win Users And Influence Behavior