What are your current LEVELS and TRENDS in KEY MEASURES or INDICATORS of product and service PERFORMANCE that are important to your CUSTOMERS?

在对顾客十分重要的产品和服务绩效的关键指标上，组织当前水平及趋势如何？

youdao

Controls prevent change and when applied to quality they regulate performance and prevent undesirable changes being present in the quality of the product or service being supplied.

控制预防改变，在应用于质量时，控制操控绩效并预防不期望的产品和服务提供中质量的改变。

youdao

The role of market share in the relationships between service or product quality, customer and employee satisfaction, retention and financial performance is complex.

市场份额在服务或产品的质量、客户和员工满意度、客户流失率与财务绩效等关系中所扮演的角色是复杂的。

youdao

We believe they should pay far more attention to non-financial factors such as customer satisfaction, product and service quality, operational performance, and employee commitment leading indicators of future performance that firms can use to navigate confidently toward a sustainable future.

ECONOMIST: Miseducation

In the market place we are winning by stressing our global brand, product quality, high performance, reliability and customer service.

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