If consumers make a mistake in placing their "orders" through Kayak Connect, they contact Kayak - in this case, it's actually a TRX call center agent.

如果消费者通过Kayak Connect下了一个错误的订单，他们可以联系Kayak，在这种情况下，实际上是TRX的服务人员在接听电话。

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In this phase the call center as a business the important point of contact with the customer, every day, and a large number of customers in the interaction.

在此阶段呼叫中心作为一个企业与客户的重要接触点，每天都和大量的客户在进行互动。

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For more administration information, please contact the NEEA call center at 86-10-62798822.

如欲咨询考务信息，请致电考试中心托福网考全国服务热线：86-10-6 2798822。

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Another way cybercriminals are using the call center is to simply change the contact phone number on an existing account.

FORBES: Cybercriminals Phone It In

To contact the Human Trafficking Resource Center hotline in the U.S., call 1-888-3737-888 or use the Twilio short code "BeFree" (233733) to send a text message.

CNN: Can 'Big Data' stamp out human trafficking?

Get Your Contact Center on Board: The Harris study shows that nearly one in four frustrated mobile customers call customer service to complete their transactions.

FORBES: The Trouble With Mobile Commerce: The Experience Stinks