Based on Call Center technology, this paper studied and proposed a plan for designing and implementing the voice service system for Banks.
基于呼叫中心技术，研究并给出一个银行语音服务系统的设计与实现方案。
Call Center is also called Customer Service Center, and it's a typical application of CTI (Computer telephony Integration) technology.
呼叫中心又称为客户服务中心，它是CTI技术的一种典型应用。
New China Life Insurance Call Center constantly improves all aspects from technology, management and the team, in order to achieve the goal of providing high-quality, convenient and reliable service.
新华人寿电话中心从技术、管理、团队各方面不断优化改进，以提供优质、便捷、可靠的服务为目标。
Call Center is an important application of CTI technology.
呼叫中心是CTI技术的一个重要的应用。
New China Life Insurance Call Center using the most advanced IP technology in the industry, is the first IP-based technology centralized call center in the industry.
电话中心采用业内最先进的IP技术，是业内第一家基于IP技术的集中式呼叫中心。
Call Center is an important application field of the Computer Telephony Integration technology. It is an important way of an enterprise to manage relations with its customers.
客户服务中心是计算机电话集成技术的重要应用领域，是企业处理与客户关系的重要方式。
And Call Center is one of the most important applications of CTI technology.
而客户服务中心是CTI技术最重要的一种应用。
This paper introduces the concept of the call center and the construction technology.
主要介绍了呼叫中心的概念及其构建技术。
Call Center is a typical CTI (Computer Telecommunication Integration) technology integrating voice, video and data, aiming at fast and efficiently transmission over the public communication network.
呼叫中心是一种典型的计算机与电话语音的集成技术(CTI)，通过在公共通信网络上集成语音、视频和数据，使信息能够高效快速地传递。
The paper introduces the design of a call center system used in hospital and the key technology developing the system.
本文介绍了一个医院客户服务呼叫中心的设计方法及其核心技术。
The speech recognition technology has been widely used in the IVR system of the new generation of the call center.
语音识别技术在新一代呼叫中心的IVR系统中得到了广泛的应用。
This paper shows the necessity for CATV network enterprises to construct call center and introduction about key technology of call center.
提出有线网络公司建立呼叫中心的必要性，介绍呼叫中心的关键技术。
Finally it was analyzed the key technology at research and the realization of the railway passenger transportation modern call center system, and has given the corresponding solution.
最后针对铁路客运现代呼叫中心系统研究和实现的关键技术进行了分析和研究，并给出了相应的解决方案。
This article has studied the modern call center system overall frame, the key technology and the application.
本文正是针对现代呼叫中心系统的总体框架、关键技术及应用进行了研究。
With the rapid development of telecommunications and computer technology, CTI has become the core of the call center.
随着电信技术和计算机技术的迅猛发展，CTI技术已成为呼叫中心的核心内容。
Compared with the traditional call center system based on CTI technology, this call center system adopts SIP as its signaling protocol, which will provide good extensibility and flexibility.
与传统的基于CTI技术的呼叫中心系统相比，本系统采用SIP协议作为信令协议，可以提供较好的扩展性和灵活性。
The call-center service content, the service way, the service technology has had the huge change in each large and middle scale enterprises.
呼叫中心服务内容、服务方式、服务技术在各大中型企业中发生了巨大的变化。
Hangzhou Dakai Technology Co., Ltd. is a professional for the call center, customer service center and offer a variety of routine office traffic headset products suppliers.
杭州达开科技有限公司是一家专业为呼叫中心、客户服务中心和日常办公提供各种不同的话务耳麦产品的供应商。
Speech recognition technology is widely used in IVR system of call center. The design and implementation of an IVR system based on speech recognition are discussed in this paper.
于语音识别的IVR系统的设计与实现，首先介绍了系统的结构和主要模块，之后介绍了本系统的难点和解决办法。
Speech recognition technology is widely used in IVR system of call center. The design and implementation of an IVR system based on speech recognition are discussed in this paper.
于语音识别的IVR系统的设计与实现，首先介绍了系统的结构和主要模块，之后介绍了本系统的难点和解决办法。
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