So it turned an in-house call center in El Salvador into a separate business, The Office Gurus, that now serves not only Superior Uniform but also other U.S. firms.
On Monday, more than 40 callers came to the Mom2Mom headquarters -- a call center -- in Piscataway, New Jersey, to meet their counselors in at an event to allow peer partners to meet each other for the first time, in honor of Mother's Day.
Successful graduates of the course benefit from an employment guarantee with a call-center partner in nearby Bacolod City.
FORBES: Interview with Impact Investment Shujog and Impact Investment Exchange (IIX)
Austin has opened some call-center operations in India to squeeze out similar savings.
Teleperformance, a French company that is one of the leading call-center operators in Argentina, with about 2, 000 employees there.
Red Hat will build out a customer-service call center in coming months, but the plan to tackle the enterprise is still "in its infancy, " according to Red Hat CTO Marc Ewing.
Then, packaged by the pound, the dope was delivered to a home base--a call center in a hotel room in Manhattan, Brooklyn or Long Island or one of Nebel's seven houses (all owned under different names) in the metro area.
From my experience, there are a few good ways to do that: make online self-service links prominent on your website and always offer them anywhere you provide your customer support number, integrate online help throughout key processes, promote Web and self-service resources in telephone hold messages, let call center agents notify customers of self-service options, and reply to email questions with the link to self-service content to re-enforce self-service availability.
Personal computing and the Internet have been pecking away at the labor landscape for decades, undermining demand for everyone from travel agents to call-center workers while creating jobs in other fields.
And from the courage of those 22 women in Bombay, we have now been able to set up a community center which we now call anti-trafficking units in Bihar, in West Bengal, in Delhi, and we're going to be starting out in Rajasthan too.
It plans to offer a variety of online services to businesses in Kenya, a country poised for growth in back-office and call-center operations.
Call-center giant Convergys recently opened offices in Dubai and Budapest.
Our call center staff are all well-versed in fashion and merchandising, but more importantly, they have the skills to teach individual style across brands.
FORBES: Apparently, China's Online Fashionistas Actually Like To Pay Full Retail Price
Hamasa Zaki, a plucky 19-year-old, started out in the call center but within two years has worked her way up to handling 30 accounts across Heraat, Bamiyan and Kabul.
To contact the Human Trafficking Resource Center hotline in the U.S., call 1-888-3737-888 or use the Twilio short code "BeFree" (233733) to send a text message.
He ran the cloud-based call center service LiveOps and currently has his hand (and funds) in some 45 startups.
Last summer, we assembled a group at HyperIsland, the world-famous digital training center in Karlskrone, Sweden, for what we call Ignition Camp, an intense professional development program for our youngest colleagues showing the greatest promise.
The staff and associates of the Center for Security Policy - a team we call the "Special Forces in the War of Ideas" - look forward to working with the "big guns" of the Committee on the Present Danger and to helping to bring them effectively to bear in today's fight to the death against terrorists animated by radical Islam.
In 1995 a buddy told him to check out a six-person call center running out of an air-conditioned trailer at a minimum security prison.
It is not uncommon for a retailer to have a set of systems for retail point-of-sale, another for e-commerce and yet another for the call center, with information entered and stored differently and in different formats in each case.
FORBES: Why Retailers Need To Focus On Mastering Customer Data
In its first public enforcement action, the CFPB found that third-party call-center vendors of Capital One Bank pressured or misled customers into paying for payment protection and credit monitoring products when they activated their credit cards, according to a press release.
FORBES: What's In Your Wallet? If It's a Capital One Card, You May Be Due a Refund
Merrill Edge provides access to investment guidance in person at banking centers or through a call center, as well as an online self-directed investing platform.
WSJ: How Financial Advisers Should Ask Clients for Referrals
Athina Kyriakidou, an MP for the center-left DIKO party, told us about a phone call she received from a constituent in Limassol not long after the first bailout deal, which included a tax on bank deposits, was proposed.
Call-center giant Convergys (nyse: CVG - news - people ) recently opened offices in Dubai and Budapest.
Robin Moulna, 38, a manager at a fast-food restaurant, was surprised to receive a call from his brother while waiting for an F train in the Rockefeller Center subway station, two levels underground.
Furrow turned himself in to FBI agents in Las Vegas, reportedly saying that he had targeted the center as a "wake-up call" to America to kill Jews and had killed Ileto because the postman was a "nonwhite" government worker.
应用推荐